In addition to having a healthy dose of Texas pride, we also pride ourselves on providing friendly customer service. Amigo Energy customer service comes in a variety of convenient ways—from our mobile app and desktop portal, to our US-based call center with over 500 customer service agents. No matter which type of Amigo Energy customer support you choose, you’re sure to get the service you need in the timeframe you want it.
When it comes to pinpointing specific months rather than seasons, every part of the country has its own highest- and lowest-demand months. For example, hotter states, such as Texas, have their lowest demand anytime between December and March. When it comes to your own location, you can determine typical demand trends by taking a look at your area’s weather patterns or your billing records that showcase your personal monthly demand levels.
Aside from times of natural disasters and large-scale accidents, electricity prices tend to be steadily dictated by electricity demand. Typically, the price of electricity rises when demand rises. In turn, the lower demand is, the cheaper electricity rates become. This pattern is due to the fact that increased demand requires increased energy production. When extra energy is demanded, utilities are forced to use alternative sources of energy production that may cost more to operate. For example, when electricity demand reaches a high point in Texas, coal plants are used alongside the typical natural gas plants. These coal plants are costlier and less effective than natural gas plants, but are necessary to meet high electricity demand levels.
Most common distribution network and generation is done with 3 phase structures, with special attention paid to the phase balancing and resulting reduction of ground current. It is true for industrial or commercial networks where most power is used in 3 phase machines, but light commercial and residential users do not have real-time phase balancing capabilities. Often this issue leads to unexpected equipment behavior or malfunctions and in extreme cases fires. For example, sensitive professional analogue or digital recording equipment must be connected to well-balanced and grounded power networks. To determine and mitigate the cost of the unbalanced electricity network, electric companies in most cases charge by demand or as a separate category for heavy unbalanced loads. A few simple techniques are available for balancing that require fast computing and real-time modeling.
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