Since consumer demand directly affects energy rates, it’s important to note seasonal trends of demand throughout the year. Overall, demand tends to be higher during the winter and summer months and lower during the fall and spring months. This pattern isn’t shocking since it’s normal for people to require more energy during extreme heat and extreme cold.
3. Customer service: When the only utility available has lousy customer service, nobody is surprised. They don’t even pretend to care – they know they have you over a barrel. With all these new players in town, however, it’s a slap in the face to be treated like royalty until you’ve signed on the dotted line and now they won’t even return your calls or the person on the phone can’t string three English words together or if he does speak English, he’s brand new and panicking trying to pull up your account information.
ElectricityPlans lets you easily compare electricity plans by displaying all-inclusive rates at all advertised usage levels in a simple easy-to-read format. You can easily estimate your actual all-in electric bill at any given usage level using our Plan Details and Pricing section for each plan. All energy charges, delivery fees, bill credits, and other fees for each plan are shown so you can accurately estimate your monthly electric bill. By showing all rates and fees, you’ll avoid the electric bill sticker shock and so-called “teaser rates” commonly used by electric suppliers to achieve better search results on sites such as powertochoose.org.
In addition to having a healthy dose of Texas pride, we also pride ourselves on providing friendly customer service. Amigo Energy customer service comes in a variety of convenient ways—from our mobile app and desktop portal, to our US-based call center with over 500 customer service agents. No matter which type of Amigo Energy customer support you choose, you’re sure to get the service you need in the timeframe you want it.
In terms of renewable sources like solar and wind, weather impacts supply. California’s duck curve[cite] shows the difference between electricity demand and the amount of solar energy available throughout the day. On a sunny day, solar power floods the electricity generation market and then drops during sunless evening, when electricity demand peaks.
When it comes to pinpointing specific months rather than seasons, every part of the country has its own highest- and lowest-demand months. For example, hotter states, such as Texas, have their lowest demand anytime between December and March. When it comes to your own location, you can determine typical demand trends by taking a look at your area’s weather patterns or your billing records that showcase your personal monthly demand levels.
The local electric company is the utility – that’s the company who owns the infrastructure, including the poles and power lines that deliver electricity to your home. They are who you call if your power goes out or there's an emergency. But in almost every city in Texas, you must choose another company to supply that energy, called a Retail Electric Provider (REP). These REPs, like Spark Energy, allow you to choose electricity plans that offer competitive prices and plans to meet your needs.